Are you looking for the best place to stay in Ha Giang? Many visitors find it hard to choose a nice hotel that fits their budget and needs. In our Phoenix Ha Giang Hotel review, we share helpful information about the hotel’s services, comfort, and atmosphere. This will help you make the right choice for your trip. Read our article to discover why this 4-star hotel is a great option for your stay in Ha Giang!
Address: 92T Nguyen Trai, Nguyen Trai Ward, Ha Giang, Vietnam
Hotel Location: Perfect for Exploring Ha Giang

Phoenix Ha Giang Hotel is only 1.7 km away from Ha Giang center. This makes it easy for guests to visit the city’s attractions, shops, and local spots. The hotel’s location is quiet but close enough to enjoy everything Ha Giang has to offer. You can quickly explore the city while staying in a peaceful place.
Accommodation Options at Phoenix Ha Giang Hotel

Phoenix Ha Giang Hotel offers a variety of comfortable accommodation options to suit every guest’s needs:
- Deluxe Room: Spacious 30 m² room with a cozy king-size bed, perfect for a relaxing stay.
- Suite Room: A large 44 m² room featuring 2 sofa beds, ideal for families or groups.
- Superior Double Room: 35 m² with a king-size bed, offering extra comfort for a restful night.
- Superior Room with 2 Single Beds: A 30 m² room with 2 single beds, great for friends or solo travelers.
- Superior Single Room: 35 m² room with 2 single beds, ideal for those traveling alone or with a friend.
- 1 King Bed Superior Room: A cozy 30 m² room with a king-size bed, perfect for a peaceful stay.
- Superior 3 Bedrooms: 30 m² room with 3 beds, perfect for families or small groups.
- Standard Double Room: 29 m² room with 1 bed, offering simple comfort for a great stay.
Top Amenities and Services

Top Family-Friendly Amenities:
- Kids pool for endless fun
- Soundproof rooms for a quiet retreat
Popular Amenities:
- Relax at our bar after a day of exploring
- 24/7 front desk to assist with your needs anytime
- Stay fit in our fully equipped gym
- Kids can enjoy the children’s pool and playground
- Enjoy room service for meals in your room
- Laundry service to keep your clothes fresh
- Air-conditioned rooms for your comfort
- Daily housekeeping to maintain cleanliness
- Free WiFi available throughout the hotel
- Access our library for some relaxation
- Unwind in the sauna or steam room
- Business services to cater to your work needs
Parking and Transportation:
- Free self-parking on site for easy accessibility
Conveniences:
- 24-hour front desk, ATM, and luggage storage
- Hair salon and free newspapers in the lobby
Guest Services:
- Concierge services and daily housekeeping
Business Services:
2 meeting rooms and a business center available
Outdoor Areas:
– Beautiful garden and terrace with outdoor furniture
Accessibility:
– Elevator access to ensure comfort for all guests
Spa Services:
– Treat yourself to manicures, pedicures, and relaxing massages
Dining at Phoenix Ha Giang Hotel

Dining at Phoenix Ha Giang Hotel offers a delightful experience with a mix of local and international cuisines. The hotel’s restaurant features a warm and welcoming atmosphere, perfect for both casual meals and special occasions.
Guests can enjoy freshly prepared dishes made from locally sourced ingredients, giving them a true taste of the region’s flavors. The menu in this Ha Giang hotel includes a variety of options, from traditional Vietnamese dishes to popular Western meals, catering to different tastes. The attentive staff ensures a pleasant dining experience, making it a great spot to relax after a day of sightseeing.
Customer Reviews and Testimonials

According to the reviews we have gathered from Tripadvisor and Agoda, we have the following pros and cons:
Pros:
- Comfortable Rooms: The room was spacious, clean, and comfortable with a large bed. The view over the river from the balcony was a highlight.
- Great Value for Money: For the price, the hotel offers excellent value, making it a solid choice for travelers exploring the Ha Giang loop.
- Friendly Staff: The staff, although they speak limited English, are very friendly and helpful. The receptionist knows some English, which is a big plus.
- Delicious Breakfast: The breakfast buffet offers a wide variety, including both Western and Vietnamese options like fresh pho and rice rolls (ban cuon). Plenty of fruits and rolls are available too.
- Excellent Amenities: The room had good air conditioning, a clean and functional bathroom with strong hot water, and high-quality toiletries like soap, shampoo, and conditioner. There was even a heating lamp in the bathroom.
- Nice Facilities: The hotel has a large pool (though it was closed during my visit due to renovations) and a small gym on the 3rd floor. The pool area is spacious, and the gym is functional for a quick workout.
- Room Service and Laundry: The room service was great, and the laundry service was fast (clothes were returned within 5 hours), though laundry costs are per item, not per kilogram.
- Good Location: It’s not in the city center, but it’s situated on a main road with easy access to ATMs, restaurants, and local shops. A river view from many rooms is a nice touch.
Cons:
- Noise Issues: The hotel can be quite noisy, especially from the street and hallways. It may not be the best option if you’re looking for a quiet stay or to sleep in.
- Restaurant Quality: The hotel’s restaurant for dinner was disappointing. The food didn’t meet expectations, and there are better street food options in Ha Giang.
- Unclean Pool: Some guests have reported the pool wasn’t well-maintained, though this may be temporary due to renovations.
- Gym Could Be Better: While the hotel has a gym, it’s small, lacks air conditioning, and is in need of some maintenance.
- Slightly Inconvenient Location: While it’s easily accessible, it’s not in the city center, and the main road location means it can get noisy. A room facing the river would be quieter.
- TV Issues: A small inconvenience, but after inserting the room card to turn on the power, the TV sound came on, even though the screen stayed off, which could be annoying for someone trying to be quiet while their partner sleeps.
How to Get To Phoenix Ha Giang Hotel

You can take a bus, private car, or motorbike to get to Phoenix Ha Giang Hotel from Hanoi. The most common way is by bus, which takes about 6 to 7 hours. First, head to the bus station in Hanoi, such as My Dinh or Gia Lam, and catch a bus heading to Ha Giang. Several bus companies offer direct routes to Ha Giang, and they usually depart in the morning or afternoon.
Once you arrive at the Ha Giang bus station, you can take a taxi or a local motorbike to Phoenix Ha Giang Hotel, which is about 10 minutes away. Alternatively, suppose you prefer more comfort and flexibility. In that case, you can rent a private car or hire a motorbike to drive yourself, which would give you the freedom to stop and enjoy the beautiful landscapes along the way. Either way, it’s a scenic journey to reach your destination.
Conclusion
In conclusion, the Phoenix Ha Giang Hotel is a great place to stay when you visit Ha Giang. It offers comfortable rooms and friendly service. Guests enjoy beautiful views and easy access to local attractions. The hotel makes you feel welcome and helps you relax after a day of exploring. If you are looking for a cozy spot in Ha Giang, the Phoenix Ha Giang Hotel is a wonderful choice for your trip.
FAQs
Does Phoenix Hotel have a fitness center?
The Phoenix Hotel features a 24-hour fitness center, available to you anytime, day or night. It’s easy to access, so you can fit in your workout whenever it’s convenient for you—giving you more freedom to enjoy your vacation the way you like.
Does Phoenix Hotel offer laundry services?
Yes, the Phoenix Hotel does offer laundry services for its guests. You can take advantage of convenient options such as laundry pickup and delivery right to your room. This service is perfect for those who want to freshen up their clothes without the hassle of finding a laundromat.
What payment cards are supported at Phoenix Hotel?
At Phoenix Hotel, you have some convenient payment options! They support up to three types of payment cards, which include Cash, MasterCard, and Visa. So whether you prefer to pay with cash or use your credit card, you’ll find a method that works for you when checking in or settling any expenses during your stay.